Boston, 2018 x2, MA
Oct. 15-16, 2018

Shane Owens

Health IT Design Lead, Socio-Technical Systems Division
George Tech Research Institute

Shane Owens is a health IT and health technology researcher/designer with expertise in user-centered design for the purposes of evaluating and designing technologies for the purposes of supporting health behavior change. Owens has a unique background that combines an understanding of business (MBA) with technology (BSEE) and design (MSHCI). His research interests include the design of health IT and health technologies in the context of the larger system which includes tech, policy, organizational, environmental, and cultural factors. At present, he is focused on home and community-based services for Medicaid members in Georgia.

October 15, 2018
2:20pm - 3:00pm
St. George C/D

We build devices, systems, and applications for real people.  Yet, in the world of cybersecurity, most regard humans as the weakest link in the chain. The notion of strong cybersecurity often equates to poor user experience and disregard for the humans who use the technology and data. This approach can weaken your organization’s security profile, generating workarounds or outright indifference.

To be most effective, security must be convenient and user-friendly.

In this session, attendees will learn how to apply human-centered design principles to an organization’s cybersecurity strategy. As our expert speakers will show, this approach improves the user experience and everyone’s security behavior.

Key takeaways:

  • Broaden your perspective on security concerns by using human-centered thinking.
  • Provide a framework for how to evaluate a situation and design human-centered solutions that support strong security.
  • Provide specific human-centered recommendations for various security scenarios.

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